Close the revenue leak, fast.

The problem to solve

Driver fraud on the public charging network was costing Pod Point around £5m a year. [Add: how the fraud worked in plain terms, and how it was spotted.]

The decision

[Add: the options on the table, and why you chose a lean, rapid approach over a bigger rebuild.]

How I approached it

[Add: who you worked with, what shipped first, and how you checked it was working.]

What changed

The fixes recovered 95% of the lost revenue. [Add: how long it took, and any effect on genuine drivers.]